TABLE OF CONTENTS
	TABLE OF CONTENTS.........................................................................................................i
	TASK ALLOCATIONS...........................................................................................................ii
	CHAPTER 1: JOB DESCRIPTION THE ESSENTIAL RESPONSIBILITIES AND 
	ACTIVITIES.............................................................................................................................1
	CHAPTER 2: REQUIREMENTS..........................................................................................2
	CHAPTER 3: WORKING ENVIRONMENT AND CAREER PATH STUDENT.........3
	1. Working environment..........................................................................................................3
	2. Career student path...............................................................................................................3
	CHAPTER 4: ADVANTAGES AND DISADVANTAGES................................................4
	1. Advantages............................................................................................................................4
	2. Disadvantages.......................................................................................................................4
	CHAPTER 5: INTERVIEW QUESTIONS..........................................................................5
	CHAPTER 6: DEALING WITH COMPLAINTS (RELATED THE JOB)...................10
	APPENDIX INTERVIEW QUESTION..............................................................................13
	REFERENCES.......................................................................................................................14